Reference Number 041598
Position Senior Business Operations Manager / Business Operations Manager
Salary 40 - 50K
Job Requirements
Bachelor's Degree
At least 5 years business and operations management experience
Excellent customer service skill with complaints handling experience
Strong leadership, problem-solving, communication skills and good interpersonal sensitivity
Strong co-ordination skills and ability to effectively handle different parties
Good mathematical aptitude and ability to deal with complexities
Proficient financial analysis and budgeting skills
Good data analysis skills
Good command of written and spoken English

Responsibilities:
Manage day to day dental clinics’ operations (management and development)
Develop and ensure efficient center operation via effective manpower planning and communication with various stakeholders such as dentist, clinical team and back office
Prepare report to senior management and other stakeholders
Manage clinic operations / NGO program i.e., elderly program
Being a supervisor of clinic and operation staff
Ensure high standard of environment and customer service in all aspects of clinics
Lead the team to achieve clinic performance and projects
Ensure the quality of service to meet the productivity benchmark, service standard and comply with regulatory requirements
Liaise with customers and business partners
Participate in the formulation of policy and standard, execute management planning, revenue drive, revenue budget, manpower planning
Organize and coordinate with various parties to achieve business targets

Contacts Elly Lui - 2627 5236
elly@besteam.com.hk