Reference Number 040520
Position IT Specialist
Salary 27 - 32K
Job Requirements
Degree holder of Computer Science, Computer Engineering or equivalent
Worked as Key/Super user of AX 2010/2012
Strong understanding of Finance & Supply Chain functions and business processes
Good English and Putonghua, both verbal and written
Good communication and interpersonal skills
Proactive attitude and able to work independently with minimum supervision
Detail orientated and strong problem-solving skills
Past experience in project management and in good record
Experience in training of Basic Business Intelligence tool (eg. Cognos, Business Objects, SQL Reporting)
Technical Knowledge on
o Windows server 2012/2016 and active directory
o Windows 10
o VMware Vsphere & Vcentre
o MS Dynamics AX 2010/2012
o MS Office 365 including SharePoint
o MS Excel and Outlook
o MS SQL 2010 Reporting Services
o Networking: DNS, switches, router etc.
o Storage system
o Veeam backup
o Basic ERP (SAP, AX, Lawson or JD Edwards)
Key Responsibilities
Provide support and service of below to users in Hong Kong and China offices
o All IT systems
o All IT hardware maintenance
o Master Data Management
o Helpdesk support: Microsoft Windows, printer, networking, video conferencing etc.
o Office 365 administration: user, email administration, SharePoint
o Resolve outstanding ERP issues
o Provide practical training
Work closely with Group ERP and Infrastructure team on system implementation and future upgrades
Monitor all data interfaces among HK, China and other global regions
Support local Business Intelligence Reporting system in HK
Create and modify reports & dash-boards
Ensure local business process documentation is maintained for all departments
Liaise with external IT vendors in Hong Kong and China for IT purchase and maintenance service
Follow group IT policy and ensure compliance and implementation in Asia
Licenses management of service and application
Travel to China offices when in need
**Mainly to take care of around 30 staff in HK and occasional travel (when in need) to Zhongshan office where we have another 30 people
Contacts Edmond So - 26275200