Reference Number 040006
Position Customer Care Manager
Salary 26 - 29K
Job Requirements
Responsibilities:
Handle difficult and complicated claims and complaints issues arising from shipment related incidents and liaise with assigned legal counsels

Requirements:
Bachelor degree or equivalent
5 years in customer care or a related capacity
3 years solid experience in leading team (10-15)
Strong analytical skills, problem solving skills and communication skill
Customer-oriented and able to deal with all levels
Self-motivated, a good team player and able to work under pressure

Contacts Dorothy Ng - 2627 5257
dorothy@besteam.com.hk