Reference Number 039591
Position IT Officer
Salary 14 - 21K
Job Requirements
Requirements
Degree in information technology, computer science or related discipline;
1 - 3 years working experience in system administration
Proficient knowledge in Microsoft operating systems and applications
Solid experience in security, networking and general backend applications management such as Firewall, Routers, Switches, VPN
Knowledge in WordPress is a plus
Fresh graduate will also be considered
Candidate with less experience will be considered as Junior IT System Administrator

Responsibilities
Handle users’ support requests (on-site, phone or per remote) and solving incidents in a reasonable time
Escalate support requests to third party where needed and following up in order to ensure appropriate solution time
Administration of company’s network and video conference system in collaboration with third parties
Report support KPIs and indicate action needs to superior
Set up hardware for new hires as well as user account administration
Conduct IT trainings during on-boarding process
Conduct tenders for needed services, hardware or commodity goods in IT surrounding comparing quotations including recommendation for management decision
Assist in on-going in-house ERP developments
Contacts Sharon Yeung - 2627 5233
sharon@besteam.com.hk