Operation Manager (Operation & CS Team)
Hot Executive Job
Job Information
Reference number
041635
Position
Operation Manager (Operation & CS Team)
Salary
HK$27,000 - 30,000
Job Requirements
- University graduate, with 5 years related experiences
- Strong leadership, detail-oriented, flexible and able to work independently.
- Good problem-solving and communication skills, good team leader and effectively working with different stakeholders.
- Good mathematical aptitude and ability to deal with complexities
- Proficient in both English and Chinese, Mandarin is a plus
- Immediate available is preferable Responsibilities:
- Assist Operations Director to oversee full spectrum of medical operations, includes customer services, medical billing & claims, and network management to maintain high standard of quality Close supervision on network management, complaint follow up; and coach subordinates for their carrying out work smoothly
- Follow through system enhancement/ project with IT and teammates
- Deal with internal and external stakeholders for operations processes for new and existing business
- Conduct quality assurance checks to ensure teammates’ work delivered are of high quality
- Formulating, implementing and counselling on departments’ policies and procedures
- Handle any other medical operations and projects as assigned
Contacts
Elly Lui - 2627 5236
elly@besteam.com.hk