Reference Number 037914
Position Operations Director
Salary Negotiable
Job Requirements
University graduate or equivalent
At least 7 years business and operations management experience
Excellent analytical, detail-oriented and problem solving skills, communication and interpersonal skills with a demonstrated independent and logical thinking
Good data analysis skills
Well-versed in using MS Office, e.g. Excel, PowerPoint, Chinese WP
Good command of English and Putonghua

Oversee Operations Department (Claims, Hotline, Data)
Time to Time review the work flow, planning on process improvement
Plan, lead, monitor, Analyze and enhance the work flow improvements
Ensures resource optimization, standardization and optimization of operational processes and practices
Coordinate with IT in sourcing and identifying system solutions
Provide operational support to the project teams and other teams in need
Strong logical thinking and problem solving capabilities
Work with Marketing Department on business development, market opportunities and trends
Contacts Elly Lui - 2627 5236